1. Introduction

At METALLIC SOUL, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.

  1. Information We Collect

We may collect the following information when you interact with our website:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely through third-party providers)
  • IP address and browser type
  • Purchase history and preferences
  1. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your order or account
  • Send marketing emails (if you opt in)
  • Improve our website and customer experience
  • Comply with legal obligations
  1. Sharing Your Information

We do not sell your personal data. However, we may share information with third parties for purposes such as:

  • Payment processing (e.g., PayPal, Stripe)
  • Shipping and delivery services
  • Email marketing platforms (e.g., Mailchimp)
  • Website analytics providers (e.g., Google Analytics)
  1. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to your information
  • Request deletion of your data (subject to legal obligations)
  • Opt out of marketing communications at any time
  1. Cookies

Our website may use cookies to enhance your experience, analyze traffic, and support marketing efforts. You can adjust your browser settings to refuse cookies if you prefer.

  1. Data Security

We take reasonable steps to protect your information using secure technology and trusted service providers.

  1. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 13. If we become aware that we have collected such data, we will delete it promptly.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

  1. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
📧 Support@metalicsoul.com

📞 ‪(331) 575-9798